Billing

[rettech07]

How come comcast can't save the 5 million senior citizens that have basic to triple play packages with them more that a few few dollars a month on their bills?

[reasd]

Hello,

This depends on what area you are in.

For the information for your area please contact Comcast via phone retention dept. or email http://www.comcast.com/Corporate/Customers/contact​us/ContactUs.html

[reasd]

Hello,

This depends on what area you are in.

For the information for your area please contact Comcast via phone retention dept. or email http://www.comcast.com/Corporate/Customers/contact​us/ContactUs.html

[rettech07]

What differant does it make what area we live in.  And when you call comcast how do you ask for the retention dept.

[robob50]

So let me get this straight. My local Comcast franchise will base something called “Pharmaceutical Assistance for the Aged and Disabled” program (“PAAD”) On what senior citizen discount rate my 85 year old mother will get for her cable TV? What does a pharmaceutical assistance price range have anything to do with what price range my mother gets? Can't they setup their own price charts for senior citizens? My God they've probably been paying Comcast for the last umpteen years,don't they deserve some sort of break?

Like Rog said "You have to have basically no income to qualify" So that's certainly worth the hassle to find out you don't qualify for the 10% off your cable bill.  

[rettech07]

Lets face it, comcast doesn't care about the senior citizens. All they care about is their bottom line, which is to make more money for themselfs. And one more thing if they weren't a big company there would be no need for a CEO in comcast, making over 100K.

[commanguy]

rogs example is for New Jersey. Also 4 years old.

Google it yourself and see what may be avaiable. In my area the only thing showing up, undated so not sure if it is active, was for the legacy Comcast headend in St. Paul. My system was an old Time Warner headend picked up in the swap with Comcast but they list no senior citizen program. At least haven't found one yet.

And even then it may not apply to all cities served by that headend. In my headend service area we don't get all the same channels that the metro area does. So even within service areas for headends the services offered are not the same. Nice, isn't it?