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New Visitor
jmulvey123
Posts: 1
Registered: ‎01-09-2013

Senior & low income - Any options?

Hello, my parents live on a fixed income in government-subsidized housing. They would like to get basic internet service. Are there any senior or low-income options available to them? They live in Massachusetts.

 

Thanks,

- Jim

Silver Problem Solver
rog286713
Posts: 13,999
Registered: ‎06-17-2008

Re: Senior & low income - Any options?

to my knowledge comcast does not offer anything like that, it has been asked many times.  Your best bet is for you or them to call them and see if they can put them into some kind of package to reduce rates.

New Visitor
Wendyjhankins
Posts: 2
Registered: ‎07-15-2010

Re: Senior & low income - Any options?

I believe there is a 30% discount based on income but you must call customer services and ask about it.  It is not advertised that I am aware.

Regular Contributor
izmeeh
Posts: 73
Registered: ‎04-11-2013

Re: Senior & low income - Any options?

Just throwing it out there:

 

If there is a child living in the house who is eligible to participate in the National School Lunch Program, they can get internet for $9.99/month.  http://www.internetessentials.com/

New Visitor
Wendyjhankins
Posts: 2
Registered: ‎07-15-2010

Re: Senior & low income - Any options?

Thanks, but we were aware of that.  We were looking for something for low-income Seniors.  Does Comcast offer them any reduced rate programs?

Email Expert
CCCarole
Posts: 28,215
Registered: ‎05-21-2006

Re: Senior & low income - Any options?

Call 1-800 Comcast and ask in the Billing Department.


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Regular Contributor
izmeeh
Posts: 73
Registered: ‎04-11-2013

Re: Senior & low income - Any options?

Please let me know if there is one when you call billing.  I asked about the same thing when I signed up but there wasn't anything better than the promotional rate they were having. 

New Visitor
Dubhead
Posts: 1
Registered: ‎10-05-2013

Re: Senior & low income - Any options?

There is an option at least for residents in Washington state that I am aware of.  You can fill out an affidavit form and submit it to Comcast for a discount.  I will be doing this for my mother-in-law soon.

 

Comcast Affidavit for Low Income Senior or Disability in WA:

http://www.maplevalleywa.gov/Modules/ShowDocument.aspx?documentid=3533

 

~Dubhead