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jgreisel
Posts: 1
Registered: ‎04-17-2011

activation fee

I have had comcast cable for a few years now.  I recently called to add internet.  I ordered the self-install kit and was told they would charge 15.00 to my account.  That was the only fee I was informed of.  I just got my bill and saw a 29.95 activation fee...I was never told about this.

Email Expert
CCCarole
Posts: 28,234
Registered: ‎05-21-2006

Re: activation fee

 


jgreisel wrote:

I have had comcast cable for a few years now.  I recently called to add internet.  I ordered the self-install kit and was told they would charge 15.00 to my account.  That was the only fee I was informed of.  I just got my bill and saw a 29.95 activation fee...I was never told about this.


is it possible the difference is for the modem rental?  Did you call 1-800 comcast & inquire about the fee?

 



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