08-02-2012 02:18 PM
From the Residential Terms of Service: http://www.comcast.com/Corporate/Customers/Policie
f. Our Remedies if You Pay Late or Fail to Pay 1.Late or Non-Payments: You may be billed fees, charges, and assessments related to late or non-payments if for any reason (a) Comcast does not receive payment for the Services by the payment due date or (b) you pay less than the full amount due for the Services. YOU WILL BE ASSESSED A LATE FEE OF 10% PER MONTH FOR ANY PAYMENT AMOUNT THAT HAS NOT BEEN PAID IN FULL AFTER 45 DAYS FROM THE DATE THE INVOICE WAS SENT. No more than three (3) monthly late fees will be imposed for any single payment amount that is past due, regardless of the period during which the payment remains past due.
08-02-2012 02:28 PM - edited 08-02-2012 02:30 PM
Can we pay our bill that is due tomorrow in 2 weeks on the 16th?
The answer to your question is
Yes-IF it is NOT a past due amount. But you will probably be charged a late fee. Your service will not be disconnected because you paid 2 weeks after the due date. A customer will not be disconnected for nonpayment until their account is more than 30 days past due.
If it is a past due amount it needs to be paid asap. If not paid service will be disconnected for non-payment.
Comcast employees must be authorized to post in the forum in an official capacity. Employees posting here have their names in red and are designated as employees. Names not in red are customers.
This is done to protect customers and for assurance that they are dealing with a Comcast employee.
Non-Authorized Employees are allowed to post but cannot state they are employees nor can they allude to being employees.
©2011 Comcast | Investor Relations | Press Room | Corporate Blog | Privacy Statement | Visitor Agreement | Comcast.com Feedback | Site Map