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New Visitor
slammerjay96
Posts: 1
Registered: ‎08-02-2012

Can we pay our bill that is due tomorrow in 2 weeks on the 16th?

Bronze Problem Solver
reasd
Posts: 4,622
Registered: ‎02-22-2007

Hello,

From the Residential Terms of Service: http://www.comcast.com/Corporate/Customers/Policies/SubscriberAgreement.html

 

f. Our Remedies if You Pay Late or Fail to Pay  1.Late or Non-Payments: You may be billed fees, charges, and assessments related to late or non-payments if for any reason (a) Comcast does not receive payment for the Services by the payment due date or (b) you pay less than the full amount due for the Services. YOU WILL BE ASSESSED A LATE FEE OF 10% PER MONTH FOR ANY PAYMENT AMOUNT THAT HAS NOT BEEN PAID IN FULL AFTER 45 DAYS FROM THE DATE THE INVOICE WAS SENT. No more than three (3) monthly late fees will be imposed for any single payment amount that is past due, regardless of the period during which the payment remains past due.

Service Expert
Queen-Evie
Posts: 12,349
Registered: ‎02-04-2004

Re: bill

[ Edited ]

slammerjay96 wrote:

Can we pay our bill that is due tomorrow in 2 weeks on the 16th?


The answer to your question is


Yes-IF it is NOT a past due amount. But you will probably be charged a late fee. Your service will not be disconnected because you paid 2 weeks after the due date.  A customer will not be disconnected for nonpayment until their account is more than 30 days past due.

 

If it is a past due amount it needs to be paid asap. If not paid service will be disconnected for non-payment.

 



 


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