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New Visitor
Posts: 2
Registered: ‎09-10-2007

payment arrangements and extension dates

Does Comcast offer payment arrangements to where ur cable wont get suspended and/or do they offer extension dates (in Baltimore Maryland)

Email Expert
CCCarole
Posts: 28,883
Registered: ‎05-21-2006

Re: payment arrangements and extension dates


purecop wrote:

Does Comcast offer payment arrangements to where ur cable wont get suspended and/or do they offer extension dates (in Baltimore Maryland)


You would need to call the Billing Department at 1-800 comcast and inquire.  The Help Forums are minitored primarily by customers like yourself.  We do not have access to your account.



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Contributor
Mary_Stefany
Posts: 10
Registered: ‎04-17-2011

Re: payment arrangements and extension dates

Comcast has a new support team dedicated for solely billing concerns. What you can do is go to comcast.net and chat with a Live Customer Representative, you can choose beforehand the correct support queue to get on with the correct Billing analyst. Prepare your information needed to verify the account such as: name, service address, account number and the last four of the socials.

New Visitor
DONALDHUNNICUTT
Posts: 1
Registered: ‎06-10-2011

Re: payment arrangements and extension dates

I'M TRYING TO FIND OUT IF WE CAN GET OUR CABLE BILL EXTENDED UNTIL 6/24/11.  WE WERE TOLD WHEN I CALLED IN 6/9/11 THAT WE DIDN'T MAKE A PAYMENT IN APRIL, AND WE HAVE ALWAYS PAID OUR BILL IN THE MONTH IT WAS DUE.  MY HUSBAND IS CHECKING WITH HIS BANK TO SEE IF WE PAID THE BILL IN APRIL...I DON'T KNOW HOW THIS CAME ABOUT BUT WE CAN PAY IT IN FULL ON 6/24/11.  ANY CONSIDERATION CONCERNING THIS MATTER WILL BE GREATLY APPRECIATED.

Service Expert
Queen-Evie
Posts: 14,095
Registered: ‎02-04-2004

Re: payment arrangements and extension dates

This is primarily a customer-to-customer forum. We do not have access to your account records.

 

You will have to call Comcast and ask.





 


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