11-01-2012 12:26 PM
I received an e-mail today from customer central stating that they could not bill my comcast account as the credit card information was incorrect. I have never used my credit card to bill my account. I am letting you know about this as other people may have received the same e-mail.
11-01-2012 12:58 PM
First, the email you received was not from Customer Central or any department of Comcast. What you received was a phish mail.
At least you are smart enough to recognize the mail as a fake.
More info on how to tell if an email from Comcast is legit.
It contains very useful information about mail that purports to be from Comcast.
By the time you get through reading it YOU will be an expert on HOW to know that the mail is a phishing attempt.
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This is done to protect customers and for assurance that they are dealing with a Comcast employee.
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