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Recognized Contributor
Posts: 316
Registered: ‎01-14-2004

Add and delete reminders

[ Edited ]

How do I add and delete reminders on my DVR?

 

Thank you.

Silver Problem Solver
andyross
Posts: 3,427
Registered: ‎10-17-2003

Re: Add and delete reminders

[ Edited ]

The same way as on a regular box. You have to go to the program in the guide, go to the info screen for it, then click the bell icon to set or clear a reminder.

Recognized Contributor
Posts: 316
Registered: ‎01-14-2004

Re: Add and delete reminders

Thanks Andy.

Contributor
Stanley1212
Posts: 7
Registered: ‎09-11-2011

Re: Add and delete reminders

I realize this post is over a year old, but apparently so is the problem.

 

There is no efficient way to delete outdated or unwanted recurring 'reminders'.  You cannot delete it or edit its settings or otherwise access the reminder options once the reminder appears on the screen. 

 

You must do it ahead of the reminder - and on my digital converter (which I received about a year ago, so it's not like this is an old, decrepit unit), there is no indicator showing a program has a set reminder.  I have to either remember when the reminder USED to be, or watch for it to pop up, literally take note of when it was set for, wait 'til next week, within a day of when it's set to go off again, and then delete it. 

 

And to make matters worse, I made the mistake of having the maximum number of reminders set, which blocked me out of accessing any reminder settings ever. 

 

Long story short, with the help of a tech who actually listened to my problem and realized too that there was no other way to do it, my converter box was re-initialized.  This meant erasing all programming reminders (yay!) but it also wiped out my favorite channels lists and saved searches.  I was okay with this, because there is also no way to delete saved searches once they have been saved. 

 

So here's your resolution: 

 

Call or 'online chat' Comcast.  You will need your account information and the serial number on your digital converter.  Have this ready - the first tech disconnected my chat because I took too long (90 seconds) to go get the serial number, even after I had to wait 10 minutes for a tech.  :\

 

Tell them you are unable to delete your programmed reminders or access the settings and that you need to have your digital box re-initialized.   Upon realizing this is the only way to fix this problem they will finally reinitialize the box, wiping out all of your programmed reminders, saved searches and favorites lists.  Other than that my converter is now working fine and I no longer have out-dated reminders popping up all the time.

 

From now on I will remind myself on my cellphone for recurring tv shows, and use the ones on the digital box for 1-time reminders only.

New Visitor
Sueb43
Posts: 2
Registered: ‎05-23-2012

Re: Add and delete reminders

After you set a reminder, the bell icon no longer appears for that program.  Like the following poster said, you have to have the box reinitialized to make the stupid things disappear.  Really poor solution.

 

New Visitor
ddferrari
Posts: 1
Registered: ‎01-18-2013

Re: Add and delete reminders

[ Edited ]

Not so fast, Stanley1212. What you're claiming cannot be done actually can.

 

Locate the program in the guide after you see the reminder. Highlight it with the cursor buttons.

 

Press the "day +" (red 'C' button just above the page down key) to advance the guide one day at a time. Each press fast forwards the guide to the same channel and time- 24 hours into the future.

 

You can see which day you're on just above the first channel number on each page. My guide had no problem showing what's on 7 days in the future.

 

Once you find the future showing in the guide, follow the steps:

 

 Make sure it's highlighted.

 

Press "info". The "bell" icon is back!

 

Select bell, scroll to "don't remind".

 

Push "OK". Done

 

 

Contributor
DVDmike
Posts: 8
Registered: ‎06-05-2013

Re: Add and delete reminders

I certainly cannot find the bell to cancel a reminder for a program that has already started. STUPID STUPID STUPID comcast and Motorola !

Every time I hit the OK button now, I get that STUPID reminder and I cannot use the up and down arrows to select a new channel. I was reminded once, I don't need a constant remider every time I want to browse channels! I have to say again...STUPID STUPID STUPID
Contributor
DVDmike
Posts: 8
Registered: ‎06-05-2013

Re: Add and delete reminders

Wrong, you cannot clear a reminder once the program has started. You can only clear further reminders.
New Visitor
Lisabecky
Posts: 1
Registered: ‎06-09-2013

Re: Add and delete reminders

Awesome. THANK YOU This worked.