07-20-2012 11:43 AM
Like how Directv allows you to send one on their website?
I keep getting that one moment please on a few channels. The channels that it pops up on changes everyday.
I hate having to call comcast everytime to send a signal out and press a bunch of options just to speak to someone. Can I do this online somewhere?
07-20-2012 12:35 PM
The error indicates a signal issue to your TV outlet. Unless you have recently made changes to your splitters or wiring, you should get a tech out. The tech will find and fix the marginal signal issue which can be the drop, loose / wet / corrorded fittings or even upstream into Comcast's RF portion of the plant.
A refresh signal will not help and is not available online to everyone, since these systems are not the same across the US.
07-20-2012 03:24 PM
In my area sending a reset signal is one of the phone tree options when you call 1-800-Comcast. But, as Jay says, "one moment please" suggest a signal problem, and for those a reset signal is not likely to be helpful.
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