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jtlincnj
Posts: 1
Registered: ‎07-12-2012

Cannot get HDNet, HDNMV and On Demand

I have a motorola dcx3400 connected to comcast in new jersey.  For the last month or so I cannot get HDNet, HDNMV and On Demand at all.  I've called comcast several times and they have refreshed my box several times without success.  A serviceman told me that there was a problem with my dcx3400 box.  I got a new box from comcast and I still have the same problem.  I spent another hour on the phone with customer service and now I have a bunch of scheduled recordings set for channel 65535, lost all my series recording settings, and still cannot get the two channels and On Demand.  Is there a fix out there?