02-25-2012 02:05 PM
After two years as a Comcast Triple Play customer, my bill has just jumped signficantly. I am shopping the channel package offerings, but there is no easy way to compare the offerings side-by-side. Is there any way to view ALL channels, with color-coding to indicate packages? Comcast used to offer a printed channel lineup that showed what was starter, basic, preferred, etc....
02-25-2012 03:04 PM
They usually include channel listings in at least one bill a year. Copies of your bills are available online, or you can go to the Comcast office and request a list of channels broken down by package.
02-25-2012 04:03 PM
Unless you're in a market like mine, where the channel cards and price lists are sent in a separate mailing and are not available using "View Bill". In that case subscribers might need to call customer service, or visit a service center.
02-26-2012 02:07 PM
I was looking for a good channel lineup that compares what's in each package too. The list you get when you go to Programming > Channel Lineup from the main Comcast page is only useful to find the specific channel numbers in your area.
To get a list of channels that will help you select which package you want to subscribe to, go to http://www.comcast.com/Corporate/Learn/DigitalCabl
In case the above links don't work for you, to get to that page from the main Comcast page, select Products > Xfinity TV.
03-01-2012 03:28 PM
I found a list that was useful to me
Go to http://www.comcast.com/Corporate/Learn/DigitalCabl
Look for Already a customer? and click "See Offers"
Enter your info and sign in as a customer.
Scroll down the page until you see a link for "View Channel Lineup" and click it
Select "Digital Premier" from the drop down list.
On that same page you will see the link "Print your channel lineup" -- Click that
You don't have to print it -- the new page that opens lists every package and the channels in them for your area and the names of the packages should match what is on your bill.
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