06-30-2012 08:33 AM
Wonder if someone can give me some ideals, I live in mid north Indiana. I have comcast TV service and internet service. My bill runs in excess of 190.00 per month, way too much. I want to keep my internet service and TV service. I get charged for services I don't need. I do not have HD TV. I am paying for general service, HD with Starzs and HBO, I have to pay for HD cablebox because I want to record shows, internet modem, HD technical service. I only watch channels 3 thru 70, and channels 300 thru 375. When I call and talk to support they tell me all they can do is mark $15 off my bill for 12 months. Thanks
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06-30-2012 08:43 AM
You may be able to drop to Digital Starter, depending what is on 300-375. Do you watch Starz and HBO? With Starter, you'd lose NatGeo, Science, Turner Classic (if not now, soon, as it's being moved to Preferred in more and more areas), Encore channels, and several others. You can still have Starter and pay for the two premiums if you watch them.
You can save $7/month by buying your own modem, assuming you don't have phone service from them. It will pay for itself in less than a year. Also, which Internet service? Performance is the normal one. If you have Blast or higher, you can cut it back. If speed is not an issue, you can cut back to Economy Internet.
I'm in the Chicago area and have Digital Preferred, no premium channels, HD DVR, and Performance Internet (my modem). It's about $155 ($150 + taxes).
06-30-2012 10:20 AM - edited 06-30-2012 10:22 AM
OK I have digital starter, that I use from channels 3 thru 70.
Yes on watching the Starz and HBO, I watch them for such shows as Falling Skys. Sorry if that is not the right title for the series on HBO.
That's it as what I want to watch.
I get espn 1 and 2 on channel 24 25 26. I have History channel on 34.
The representative I talk to rattles off a bunch of stuff, I get lost.
The only channels I watch are the starter channels 3 thru channel 70. Channels 300 to 310 for Starz and Channels 370 thru 375 for HBO.
They never told me about keeping the starter package and adding 2 premium channels.
So I assuming I can find out what kind of modem I need by looking some where on the comcast internet. I think that modem cost me something like $7 a month, don't have bill in front of me. Because I don't use their phone service.
I believe I just have their basic service on internet. It cost something like $45.
You say you have Digital Preferred, that's because you have hd capable TV?
06-30-2012 11:42 AM
Here is a link to the modem list for what is approved to work on Comcast.
Digitial Preferred can be used without HD service also. I used to have that but cut back due to costs.
I also have Economy Internet and Comcast recently doubled the speeds on that to 3 Meg Download.
This came after the last rate increase but for me it was around $4 for everything but I only have Limited Basic tv service at present. Modem rental is $7 per month also.
06-30-2012 09:49 PM - edited 06-30-2012 09:50 PM
A "modem", more commonly referred to as a Cable Modem, is used for internet service only and doesn't have anything to do with TV service. Instead of renting and paying $7.00 per month you can purchase a Cable Modem for around 50 to 65 bucks (online). Falling Skies is on TNT (part of the Digital Starter service where I am..
06-30-2012 11:16 PM
Sorry, your right, it is TNT. I meant Game of Thrones series on HBO.
I was thinking I do have the DVR for recording. Will they let me have basic service with HBO and Starz and keep the DVR for recording. I think the box I started with was silver and didn't have the recording capability. Thanks
07-28-2012 08:10 AM - edited 07-28-2012 08:11 AM
Thanks everyone! I found out you can't count on customer service representative to help you out to drop channels you don't really watch and/or need. With advice from you I got and installed my own modem, three attempts with technical support (once again don't expect overly enthusiasm). Got the channels I really use (including HBO and Starz) ( got to keep my DVR) and internet and had cost lowered to about $125. I can live with that. Thanks again
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