Channels and Programming
Grahaml, I feel your pain. We finally got Fox Soccer in HD this week in the DC Metro region. I have been waiting patiently for an eternity. While Teds may be able to provide some useful updates as he gets them, I decided that I needed to take matters into my own hands.
I found out who the Senior Vice President of Programming was for my area and emailed him my concerns. I was polite, but firm to the point about my problems with not being able to view Fox Soccer in HD. I recieved a qucik response from his assistant, who told me that my email had been read and that they would be taking action to bring Fox Soccer to my region. To quote, she said something along the lines of needed to complete the paperwork to request the channel in HD, then said it would take a couple more months before we would get it. She was right, actually it took just less than 2 months altogether.
I don't know if my action was what prompted Comcast to start showing Fox Soccer in HD in my region. If so, then I take full credit. 
If the roll-out of HD was already planned for my area and it was just a matter of waiting, I guess I will never know.
The point is, sometimes all it takes is a well written letter sent to the right person to make a change. It may not even be on someones radar that there is a demand for it. Soccer, still is unfortunately not yet a major sport in this country.
We all know that calling comcast and speaking to a representative will never change anything, and as useful as this board is at venting our frustrations, I doubt anyone senior at comcast is reading.
Good luck, and let me know how it goes.
Fox Soccer HD (794) and Tennis Channel HD (798) were added in Atlanta last week (I'm just south of ATL) on Comcast.
I just stumbled on the tennis channel the day after a major tournament when I was on ch127 and the "Watch in HD" option popped up. I contacted Comcast multiple times asking about Tennis Channel HD and was told that I would be informed when the channel is available in my area- still haven't heard anything from them 
The "Watch in HD" option has completly disappeared on the 127 channel (tennis) but displayed in 124 (soccer). The other problem with the "Watch in HD" option is that it doesn't always display.
If DSL didn't suck I would've left Comcast a long time ago, but I'd rather have one provider for cable/internet.
Sundi wrote:
Fox Soccer HD (794) and Tennis Channel HD (798) were added in Atlanta last week (I'm just south of ATL) on Comcast.
I just stumbled on the tennis channel the day after a major tournament when I was on ch127 and the "Watch in HD" option popped up. I contacted Comcast multiple times asking about Tennis Channel HD and was told that I would be informed when the channel is available in my area- still haven't heard anything from them
The "Watch in HD" option has completly disappeared on the 127 channel (tennis) but displayed in 124 (soccer). The other problem with the "Watch in HD" option is that it doesn't always display.
If DSL didn't suck I would've left Comcast a long time ago, but I'd rather have one provider for cable/internet.
The Watch in HD button only appears when the specific corresponding program on the "HD channel" is actually in HD. The network assigns what programs are in HD in their data stream and that triggers the button to appear. It is not boilerplated to the SD channel, it is program specfic.
FSC in HD has now arrived in Atlanta (a few weeks back on 794). What's HILARIOUS (or it would be if not serious) is that I've probalby put in 10+ requests for it over the last 3 years *and* used Social Media to request it and of course, we've all requested it here. SO, how did I find out about it - TOTALLY by accident - I still haven't been TOLD by anyone I have it? I bet if I call Comcast, they won't even know I have it - LOL
#fail or what 
