Channels and Programming

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JGH1946
Posts: 1
Registered: ‎06-10-2012

Missing audio

‎06-10-2012 06:48 AM

I am missing the audio portion of channels 36 (LIFE) and 61 (HGTV). The video portion of the signal is very good. This phenonenon is present on two of the TV sets in my house - one analog set and one digital set. The other sets in the home receive the audio portion clearly. The two sets not receiving the audio portion of the signal are equipped with the Comcast digital receiver box. All other channels receive audio clearly.

Perhpas this is a problem with the transmitter and not a Comcast issue. However, I want Comcast to fix it as HGTV is one of our favorites.

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BruceW
Posts: 3,277
Registered: ‎12-03-2007

Re: Missing audio

‎06-10-2012 07:31 AM

If the "digital receiver boxes" are the small DTA boxes, try pressing the LANG button on the DTA remote.

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Posts: 1
Registered: ‎09-11-2009

Re: Missing audio

‎06-10-2012 08:45 AM

Mine was doing this too and i pressed Lang button and my channels had sound again

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Visitor
Posts: 2
Registered: ‎05-20-2008

Re: Missing audio

‎09-21-2012 09:00 PM

so glad i found this forum because no one answers when i call comcast...did the lang button and bravo and nick now have sound again...wish i had found this two days ago when it started

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