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New Visitor
MF44
Posts: 3
Registered: ‎07-17-2012

Music Choice Channels Cutting Out

On each of the Music Choice channels the audio cuts out for a split second about every twenty secondsor so.  I have no problems with audio or video on any of the tv channels which makes me think it is a broadcast iszue and not a connection problem  I called tech support and they tried to fix the problem remotely but couldn't.  Told me to sawp out the box at the service center. Got a new box and it is doing the same thing.  Is there a problem with the Music Choice signal?

Bronze Problem Solver
reasd
Posts: 4,624
Registered: ‎02-22-2007

Re: Music Choice Channels Cutting Out

Hello,

Usually this is a network problem. What you should do is call comcast and report it.