10-04-2011 04:35 PM
I have Comcast Digital Starter which until today allowed me to get some free movies from Movieplex,TCM,FX etc Today I went to watch a movie which I thought was in the free Movie category on TCM but instead of listing it as free it now says free with subscription I thought perhaps it was just TCM but I tried Movieplex and FX and they were the same..Free with subscription.
Did I miss a notification that this is now not available to Digital Starter customers.?
Solved! Go to Solution.
10-04-2011 04:56 PM
If those channels are part of your digital starter subscription, then you will get them online free. Your digital starter is a subscription, and anything part of that subscription is included online.
10-04-2011 04:58 PM
Are you referring to On Demand movies? That's the only place I've seen "free with subscription," and what it means there is if you have the regular channel in your package, then you have access to the On Demand movies too.
10-05-2011 08:48 AM
TCM movies isnt part of my package but until yesterday when I clicked on free Movies and then TCM there would be a small selection of movies that were free
Yesterday the wording changed from free to free with subscription . To check it out I clicked on a movie and the option was click to purchase which I didnt
I'm thinking that means there are no more free TCM
Thanks for resonses
10-23-2011 02:31 PM
You are absolutely right. Friday night I went to OnDemand --> Free Movies! --> TCM --> Movies and
well, well, well, what do you know, the movies that I've previously been able to watch free, they're now charging for. I called 1-800-COMCAST to ask what was going on. After being on hold for ten minutes, a human finally picked up, and I asked my question. She was very confused and put me on hold for two minutes. When she came back, she said that they're free with the TCM subscription. I asked, when did THAT change??? She said that some "paper was circulated around the office about the change", but that I was the first customer that she had to explain the change to.
I'd like others to share their experience on this issue.
10-23-2011 04:09 PM
I am so happy to see your reply and learn you also experiencd the same problem
I was beginning to think It was me so every day I check and still seeTCM only available free with subscription
It would have been appropriate for Comcast to inform Infinity TV subscribers about the change.
10-23-2011 04:40 PM - edited 10-23-2011 04:41 PM
I guess I don't understand the issue...if TCM isn't a channel you pay for, why should you have access to it on On Demand? I understand you did have access at one time, but technically this is something you shouldn't have received nor is it something you pay for.
I don't have Starz nor do I have access to it on On Demand. Had I had it before without subscribing to it I would have considered it a "freebie" "mistake" "bonus" not something I am now entitled to...
FX etc should be no problem...I've experienced "free with subscription" on many of those channels as well..I just select what I want to watch and there it is no problem...
10-23-2011 08:55 PM
I undertsand and I agree if I dont pay for a channel I shouldnt have free access
But for several months TCM offered a few movies which up till a few weeks ago were listed free Then free with subscription appeared
Right now Sudance and IFC still has some free movies available
10-25-2011 05:27 PM - edited 10-25-2011 05:33 PM
The same thing happened to us. We have watched free TCM movies ever since we got On Demand. I am talking about the TCM movies in the Free Movie section, not The TCM channel.
I called Comcast Cuystome Care and they sent a tech out. The tech showed me an e-mail from his manager stating that this was a "Network Wide" outage and they were working to resolve it. A week has gone by since and we are still unable to get the FREE TCM movies.
One more thought... Under Free Movies there is also a TNT section. The movie choices here are also labled "Free With Subscription" and I still receive them. The problem appears to be just with the Free TCM section.
10-25-2011 07:06 PM
Hi I noticed TBS works the same as TNT
it says free with subscription but when I click to watch the movie begins
it will be interesting to see If TCM returns to offering free movies I
07-08-2013 10:24 PM
But I was often able to see movies on channels that were NOT part of my 'starter' (?) subscription. There were some from the FX channel for instance, which I was able to watch, even though FX is NOT viewable with my measly subscription.
It amazing to see how LITTLE is offered these days, with a basic subscription, verses the way it was in years' past.
I've recently heard several stories in various media, (online, NPR) about how cable companies are ever more tightly SQUEEZED by pro sports teams... and how they have to come up with more and more $$ to satisfy their greed.
I am NOT A SPORTS FAN at all, and would happily do without ANY sports material on my cable.... Despite this I, along with everyone else, is being forced to recieve less programming, to subsidize the high prices being charged by sports organizations!!
©2011 Comcast | Investor Relations | Press Room | Corporate Blog | Privacy Statement | Visitor Agreement | Comcast.com Feedback | Site Map