06-19-2012 01:04 PM - edited 06-19-2012 01:08 PM
I just lost basic cable service out here in 02132 and Comcast is stating that I need a STB.
06-19-2012 01:40 PM
I just lost basic cable service out here in 02132 and Comcast is stating that I need a STB.
http://customer.comcast.com/help-and-support/cable
06-19-2012 02:25 PM
COM5003 wrote:I just lost basic cable service out here in 02132 and Comcast is stating that I need a STB.
http://customer.comcast.com/help-and-support/cable
-tv/who-is-affected-by-digital-migration/
This sounds like you have an Analog tuner in your TV (not a newer HDTV with a QAM tuner)? It that case in all likelihood your local cable operator has indeed stopped supplying you local/basic channels in analog and is only giving you digital signals. Even though when the country went through the digital transition and offered coupons for free digital to analog converters; And Comcast said if you have Comcast cable service you don't have to change anything --> that is no longer true! You do indeed have to obtain a converter from Comcast (it called a DTA Digital Transponder Adapter, I think) and hook it up between you Comcast cable and your TV. You will set both the DTA and your TV to channel 3 (or channel 4) and change channels on the DTA with your DTA remote. Comcast should be giving you 2 such devices without charge..
06-19-2012 02:53 PM - edited 06-19-2012 02:58 PM
COM5003 wrote: I just lost basic cable service out here in 02132 and Comcast is stating that I need a STB. ...
When you say "basic cable" do you mean Limited Basic or Expanded Basic? If Limited Basic and your TV has a digital tuner, it would be worthwhile to redo the channel scan -- Comcast likes to move channels around.
BTW, what you describe sounds like "removing analog channels", not encryption of Limited Basic as stated in the thread title.
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