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New Visitor
bareeba
Posts: 1
Registered: ‎02-04-2011

tv listing menu

It has been at least 6 days that the tv guide menu has not worked properly.  All or at least most of the listings say to be announced.  Customer service's answer to why is send a technician.  I just want to know if the tv listing service is going to function any time soon, or should I go buy a tv guide?

Cable Expert
JayInAlg
Posts: 11,239
Registered: ‎03-02-2007

Re: tv listing menu

The CSR is right, you need a tech out to troubleshoot the out of band channel that the guide information is carried on.

 

Contact Comcast support and arrange a tech visit.

Service Expert
Queen-Evie
Posts: 14,062
Registered: ‎02-04-2004

Re: tv listing menu

NoProfile, your post is about tv listings online. The original post concerns the on screen guide. Your posts and replies have been moved to the appropriate forum for Comcast site issues.

Official Employee
ComcastTeds
Posts: 6,499
Registered: ‎01-09-2012
Official Employee
ComcastTeds
Posts: 6,499
Registered: ‎01-09-2012

Re: tv listing menu