kovack wrote:
Thanks ComcastTeds..I know you're trying your best to help, but as far as letting customers know ("required customer notifications") about impacts about channels added, changed or removed in your words.. what started this whole entire thread? Customers weren't told anything about the rewind channel KSTP2 Comcast 247 ending...Where was the required internal processes then? And as far as if it's a contractual problem with the Antenna TV station, I highly doubt it..They were also led to believe from the so-called "Comcast team" here in Minnesota that Comcast was ready to air back on June 14th. Nonetheless, It would really amaze me when in October If I didn't hear the excuse "oh..a couple of more months..." That's getting old and tired..
If a channel goes off the air or out of business without the required notification timeline, there is not much that can be done about that.
Otherwise there are required federal and usually local franchise requirements that surround the addition, deletion or moving of any cable channel.
The channel content on the two subchannels was completely changed by the local broadcasters; that usually triggers new negotiations, new contracts and new timelines.
The reason for the delay in adding the two new channels (they are new to this cable lineup) is likely shared with both Comcast and the local TV stations.
