Did you call 1-800 Comcast and tell them you have not received it yet? If you are a new customer, it might take longer than two weeks. I would call though.
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
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Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
