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Regular Contributor
randallrivy11x
Posts: 70
Registered: ‎06-05-2012

when i try to access my account

i am getting the following

In accordance with FCC regulations, Comcast requires you to enter your Security PIN and create a Security Question and Answer before you proceed.  This will only take a few moments.  Thank you.

 

any idea how to get around it sinc emy voice service is not installed yet

Email Expert
CCCarole
Posts: 24,437
Registered: ‎05-21-2006

Re: when i try to access my account

[ Edited ]
Once your service is installed and activated you will receive a pin number to use via regular mail from Comcast. I don't know of a way around this but you could call 1-800 Comcast and ask them. When is your voice service supposed to be installed & activated? You can read more information about the FCC requirements by going to the Billing Form and clicking on the Billing FAQ'S on the top of the page.


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Regular Contributor
randallrivy11x
Posts: 70
Registered: ‎06-05-2012

Re: when i try to access my account

its gonna be installed on july 17th  what really sux is i cant access my email there till after its installed