Customer Service

[superjew78]

This service is rediculous. I have had this error on my tv for 3 days. Saying "In order to start service for this device call 1-800-comcast. I did that. Sat on hold for 40 mins before i hung up .  Called the seperate activation line and they dont have any account under my phone number. This is absolutely awful. I cant stand dealing with comcast anymore.

[CCCarole]

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superjew78 wrote:

This service is rediculous. I have had this error on my tv for 3 days. Saying "In order to start service for this device call 1-800-comcast. I did that. Sat on hold for 40 mins before i hung up .  Called the seperate activation line and they dont have any account under my phone number. This is absolutely awful. I cant stand dealing with comcast anymore.

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I have notified the Administrator of your post.  Watch for a reply early in the business week.  Alternatively, you can, send an email to the We Can Help Team.

CC

we_can_help@comcast.com

Include all of the information below in your email:

Your full name

The Comcast Account number

Your home service phone number AND an alternate phone number where you can be reached easily

Your home service address

All the details of the problem you are having

A link to your Thread in the Help Forum

[ComcastLarry]

I going to escalate your issue and someone should be contacting soon.

[superjew78]

well someone came out fixed this issue but i am still having a tileing issue. Today will be the 3rd tech out in a week to "fix" it Getting sick and tired of this terrible service. Getting sick and tired of techs saying "Well if it happens again call us"  Why dont you just fix it the first time.  Is that really to much to ask?!?

[shakerandamover]

Funny,

A user has to "Notify an administrator" for every post in this forum. Why don't the "administrator's"  monitor this forum?

[Welcome_to_Post]

Good question;  they used to.  However, when a new administrator took over (and then left), things were changed, and not for the better.  They stopped introducing themselves, stopped interacting, and stopped appearing, although their photographs are on the front page. 

[Jeff64D]

I have had them hang up or disconnect several times. Could be disconnects they are using the crappy comcast quality service.

[Jeff64D]

Comcast is often the only corporation with rights to the cable in your area so since there its no cable competion they can screw you six ways till sunday.

[madylarian]

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shakerandamover wrote:

Funny,

A user has to "Notify an administrator" for every post in this forum. Why don't the "administrator's"  monitor this forum?

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The "Report Inappropriate Content" link under your screen name on the left does the same thing.

mady