07-21-2012 10:29 AM
07-21-2012 06:32 PM
Although it isn't obvious, this forum is generally a customer to customer forum and is not actively monitored by Comcast. Although Comcast employees (their usernames are in red) are often here to help, they may not see your specific post.
To get help, you can drop a note to Comcast corporate customer service (firstname.lastname@example.org).
For the quickest response, please include:
Your full name;
Phone number & an alternate number if possible;
A link to your post.
07-21-2012 06:48 PM
Sorry for your bad experience with comcast, but as stated this is a customer to customer forum with the admins who do occasionally help.
However, just a trip for you in the future, when you are stating a problem, could you please use paragraphs? It is almost impossible to read your posting. I'm not saying this to be mean, but when I took a look at your posting I just skimmed it - it hurt my eyes trying to follow it. Just saying.
07-22-2012 10:48 AM
I let Comcast corporate customer service know that you need help.
Connection and trouble shooting tips (How to check signal levels.) . Info you should post to get help.
The opinions expressed here are my own and are not sanctioned by my employer.
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