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New Visitor
hpark30
Posts: 2
Registered: ‎07-20-2012

CHANNELS!!!!!!!!!!!!!!!

Hello I am a Comcast user and I am frustrated about the channels I have! I have a basic channels on my TV. The channels I have are very few! My cousin has a basic channels that have Disney channel, nick, etc. And pay the same price! I am very mad, and angry I hope you e mail us back and solve the problem!

Bronze Problem Solver
barbie123
Posts: 1,894
Registered: ‎10-18-2008

Re: CHANNELS!!!!!!!!!!!!!!!

There are different packages available in different areas. Also bundleing phone and internet affects the package price. It is very difficult to compare what someone gets in one area to another. Try describing exactly what package you have and what your cousin has.

Email Expert
CCCarole
Posts: 24,429
Registered: ‎05-21-2006

Re: CHANNELS!!!!!!!!!!!!!!!

Posts made inthe Forums are answered primarily in the forums, not via email. The forums are monitored by fellow customers. We do not have access to any of your account information.


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




New Visitor
hpark30
Posts: 2
Registered: ‎07-20-2012

Re: CHANNELS!!!!!!!!!!!!!!!

i have the channels that contains 1 through 12 channels and few in the 250s. my cousin has about 1 through 100 i think. my channels have olny shopping channels and 4 kids channels, news.

i want disnet channel, nick, and more.

Bronze Problem Solver
barbie123
Posts: 1,894
Registered: ‎10-18-2008

Re: CHANNELS!!!!!!!!!!!!!!!

I don't know what to tell you other than you have to order the package that has the channels you want.