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russmax
Posts: 3
Registered: ‎01-13-2012

COMCAST

‎07-11-2012 05:55 PM

I am now in my 5th day of trying to communicate with Customer Service at COMCAST. I HAVE BEEN TO THREE DIFFERENT COMCAST LOCATIONS.... I communicated with rep's in Pennyslvania; Mississippi, Tennessee and Southeast ASIA -- all I get is either a form based email or instructions to call 1800COMCAST and waste more time. DEALING WITH COMCAST HAS BEEN THE MOST PAINFUL DAYS OF MY 66 YEARS ON THIS EARTH.  ABSOLUTELY PAINFUL.

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rog286713
Posts: 14,000
Registered: ‎06-17-2008

Re: COMCAST

‎07-11-2012 06:07 PM

so what exactly is the problem?  even though this is a user to user forum your issues can be escalted to comcast management from here.

 

 

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maryrizzuto25
Posts: 2
Registered: ‎07-12-2012

Re: COMCAST

‎07-12-2012 08:54 AM

I understand what you are going through I have been on the phone with comcast 8 times (mainly on hold) and still have not had my service installed. Had to take off from work yesterday (comcast could care less) , thats when it was supposed to be installed, now they want me to wait until the 18th!!! I'm so frustrated. I'm not waiting until then, horrible customer service...............

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