07-27-2012 03:33 PM
There has been a cable line running through my yard for 11 days, since July 17th. The line goes from the box next to my driveway, through my front yard, to the neighbor's yard. There was yellow caution tape wrapped around the cable. That has since been cut up by my lawn mower. My boyfriend was told Comcast would be back out the next day to bury the cable. It was not. I called the number left by the contractors or whomever they were, and was told they would be back out the following Wednesday (July 25th) because the utilities company had to spray paint my yard, which was done the next day (July 19th). Since then, we have mowed the yard twice, so the paint is almost gone. I contacted the number left last night when I got home from work, and left a voicemail asking someone to call me today at work. I have not heard from anyone yet. This cable it not just unsightly, but it poses a safety hazzard. I have two young kids that run through my yard, and ride their scooters and skates on the sidewalk. I do not want that cable to cause my children to trip and fall. Also, it is in the way when I mow and trim my yard. I will NOT be held responsible if thecable it damaged, but I will hold Comcast responsible f my yard equipment is damaged.
07-27-2012 04:20 PM - edited 07-27-2012 04:33 PM
If there was a cable running through my yard without permission, I would just remove it, making sure it is not electric. Don't beat your head against the wall trying to call someone. Chances of a response are slim.
07-27-2012 04:36 PM
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07-31-2012 11:36 PM
I've escalated your issue so the local area is made aware of this matter. Someone should be contacting you so we can resolve this issue.
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