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New Visitor
mbreyes
Posts: 1
Registered: ‎06-22-2012

Cancelled appt.

[ Edited ]

I signed up for Triple Play a month ago. And Comcast was supposed to come to my apartment and install a phone line in the bedroom.  Well, last week I had an appointment and they cancelled it without notifying me. So I scheduled an appointment for today and they never showed up.  When I called them they could not give me a good reason, and they never attempted to offer a solution. So I will cancel my entire Comcast service by the end of the month.

Regular Problem Solver
Posts: 4,405
Registered: ‎07-02-2003

Re: Cancelled appt.

Don't blame you.  Be sure to demand the $20 for each missed visit, in accordance to the Comcast Guarentee.