Reply
New Visitor
BR_2610
Posts: 1
Registered: ‎07-09-2012

Comcast is the Worst in Customer Service Issues

Comcast is the WORST!! The Sr. VP of Customer Operations should be ashamed.  We have been without service since the storm on June 29th. After 3 phone calls still no one to restore service!! Tech said he came by today at 3:35 to be precise, but no one was home; my husband was there and NO ONE came by (at least they did not get out of their truck and come up to the door!!). I was told that they do not come back out after 4PM, I would need to schedule another appt.  My husband is LIVID, he was home at 3:29PM..these people LIE for a living!!  If you have means of getting cable/internet/and or phone service from someone else DO IT!!!! - Bryans Road customer 

Silver Problem Solver
rog286713
Posts: 14,000
Registered: ‎06-17-2008

Re: Comcast is the Worst in Customer Service Issues

the tech calls your home and if you don't answer they don't come.  did they even call?  make sure you get your 20.00 credit.