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Sonseeker
Posts: 1
Registered: ‎03-01-2011

Damage to property due to digging

Comcast hit a Nicor line and much damage was done.  Both Nicor and Comcast had to come out and dig up and repair lines along a whole city block.  They both did extensive damage to our yard, destroying much landscaping, plants, bushes, flowers etc. without any regard at all.  Not once did either company come to tell the residents they would be digging in the yards, at least giving us the opportunity to move our landscaping.  We came home to see equipment in our yard, a muddy 3 foot hole with 10 feet surrounding it, destroyed.  When the claims depart. was contacted, both Nicor and Comcast blamed the other.  Neither company would take responsibility  for the damage and heartache they have caused us.  So, where do we go from here to get this resolved?

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CCCarole
Posts: 28,325
Registered: ‎05-21-2006

Re: Damage to property due to digging

I've notiifed the Administrator of your post.



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Retired Administrator
CC_Dete
Posts: 2,486
Registered: ‎07-01-2010

Re: Damage to property due to digging

 


Sonseeker wrote:

Comcast hit a Nicor line and much damage was done.  Both Nicor and Comcast had to come out and dig up and repair lines along a whole city block.  They both did extensive damage to our yard, destroying much landscaping, plants, bushes, flowers etc. without any regard at all.  Not once did either company come to tell the residents they would be digging in the yards, at least giving us the opportunity to move our landscaping.  We came home to see equipment in our yard, a muddy 3 foot hole with 10 feet surrounding it, destroyed.  When the claims depart. was contacted, both Nicor and Comcast blamed the other.  Neither company would take responsibility  for the damage and heartache they have caused us.  So, where do we go from here to get this resolved?


I've asked that our Regional office look into this and get back to you.

 

Just 'Dete'
Retired Help Forums Admin