06-30-2009 06:13 PM
06-30-2009 08:32 PM - edited 06-30-2009 08:39 PM
Call your local billing office-the number is on your bill.
You could also go to the office in person.
Best advice-of-the day: Return any Comcast equipment to the office and get receipts for EVERYTHING you return. Keep the receipts in a safe place, DO NOT LOSE OR MISPLACE THEM.
In the past, some people have received bills for equipment they returned. The receipts will be the proof you need if this should happen to you. It happened to me a few years ago. I received letters from a credit bureau informing me that I owed Comcast the full cost of 2 dvr's. Fortunately, I knew exactly where my receipt of return was and the issue was resolved quickly for me.
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