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csth42
Posts: 1
Registered: ‎05-11-2010

HD reciever

I have been billed for an HDTV/DVR receiver for longer than I have had a HD TV. I had to change my 1st DVR because it was broken. It was not an High Definition box. I got an High Definition TV December, however I did not know I had a High Definition box. Please refund my money for the box until February when I changed service and was told I had a HD box

Connie Thacker

Email Expert
CCCarole
Posts: 28,861
Registered: ‎05-21-2006

Re: HD reciever


csth42 wrote:

I have been billed for an HDTV/DVR receiver for longer than I have had a HD TV. I had to change my 1st DVR because it was broken. It was not an High Definition box. I got an High Definition TV December, however I did not know I had a High Definition box. Please refund my money for the box until February when I changed service and was told I had a HD box

Connie Thacker


You need to call 1-800 comcast and speak with someone in the Billing Department.  The Help Forums are monitored primarily by other customers like yourself, and we do not have access to your account at all.


 



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