11-02-2012 10:38 PM
You must call 1800comcast or take your Comcast supplied equipment to the local Comcast office and cancel in person. Make sure you get a receipt for each piece of equipment and don't lose it.
In person might be better if you have equipment to return including modems, digital adapters, cable boxes, DVR's & remotes.
You can't do it online unless you start a online chat.
11-04-2012 09:44 AM
To what JayInAlg said,I would add. Go to your local Comcast office,walk ALL of Comcast equipment through the door. Have a Comcast give you a receipt for all equipment(Model #, Serial #,and name like tv remote). Keep the receipt in a safe place for 120 years or more! Comcast may try to bill you for the equipment later. The receipt will save you money.
08-25-2014 05:43 PM
I am letting you all know. I have been calling them with the fact that my line coming into my house was sparking and melting for more than 2 weeks and they still have not come out to fix it. They seem to think it is ok to burn my house down. I am cancelling their service and contacting my attorney to get this taken care of. I will also contact the news and the fire department. I am very tired of being treated like it is my fault.
09-01-2014 04:31 AM
I have been disrespected as commen people say is the comcast way.
I can't get any service promised like HBO. Have been to office four times, drive to Boulder.
Bill slowly goes up 4.00 each moth something pushes it up. ?? No answers and want a 1000 to come fix something unknown?
Crazy and legal...cut all comcast cables you see in the world.
09-01-2014 06:42 AM - edited 09-01-2014 06:44 AM
NOT NICE, in your state you have a pro active attorney general's office choices ?..1- file a complaint with them, also 2-one with the BBB 3-and if all else fails call the corporate office @ 215-286-1700 they will help to resolve your issues...your choice..buena suerte
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