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New Visitor
JimTuna
Posts: 1
Registered: ‎11-02-2012
Accepted Solution

How do I cancel comcast service online?

I don't want Comcast anymore. How do I cancel it?
Cable Expert
JayInAlg
Posts: 11,200
Registered: ‎03-02-2007

Re: How do I cancel comcast service online?

You must call 1800comcast or take your Comcast supplied equipment to the local Comcast office and cancel in person.  Make sure you get a receipt for each piece of equipment and don't lose it.

 

In person might be better if you have equipment to return including modems, digital adapters, cable boxes, DVR's & remotes.

 

You can't do it online unless you start a online chat.

Recognized Contributor
Bill-1948
Posts: 785
Registered: ‎06-03-2006

Re: How do I cancel comcast service online?

To what JayInAlg said,I would add. Go to your local Comcast office,walk ALL of Comcast equipment through the door. Have a Comcast give you a receipt  for all equipment(Model #, Serial #,and name like tv remote). Keep the receipt in a safe place for 120 years or more! Comcast may try to bill you for the equipment later. The receipt will save you money.

New Visitor
uavshadow
Posts: 1
Registered: ‎12-08-2012

Re: How do I cancel comcast service online?

Let them steal from you takes a minute

 

Trying to cancel and keep their hands out of your pocket takes days

 

A truly scummy outfit

New Visitor
Scared_cust
Posts: 1
Registered: ‎08-22-2014

Re: How do I cancel comcast service online?

Can't BELIEVE how many bad reviews Comcast gets.  Do they even bother to ready them and try and correct them?

New Visitor
bethredd
Posts: 1
Registered: ‎08-25-2014

Re: How do I cancel comcast service online?

I am letting you all know. I have been calling them with the fact that my line coming into my house was sparking and melting for more than 2 weeks and they still have not come out to fix it. They seem to think it is ok to burn my house down. I am cancelling their service and contacting my attorney to get this taken care of.  I will also contact the news and the fire department. I am very tired of being treated like it is my fault.