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New Visitor
dkdasso
Posts: 1
Registered: ‎10-09-2011

Never received a Welcome Kit

I've started hearing about Welcome Kits. Interesting as I didn't get one when I originally signed up nor when I upgraded. Could I obtain one?

Recognized Contributor
MissyLaneous
Posts: 921
Registered: ‎01-07-2007

Re: Never received a Welcome Kit

I'm fairly certain if you have a Comcast customer office nearby, you can get one from them.  Barring that, maybe call Comcast and request one.

__________________________________________________________
"CUSTOMER SERVICE" means providing
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New Visitor
home-51D2
Posts: 1
Registered: ‎07-19-2013

Re: Never received a Welcome Kit

Hi, we never received a welcome kit and I do not know how to retrieve phone messages. Can we also get a welcome kit sent to  us?

 

Thank you.

 

Beth Norton

Cable Expert
i-am-nerdburg
Posts: 11,377
Registered: ‎06-27-2009

Re: Never received a Welcome Kit

Stop by your local office or call 1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489)