The greatest aggravation is waiting to resolve a problem created by Comcast. I have been on the phone waiting to talk to a representative becaue Comcast has locked me out of my account. So, I get choices (voice, internet, TV), none of which apply, but no choice for "None of hte above". So I call the phone number, same choices. Dial zero, "I'm sorry, I didn;t understand that choice..." So I chose "Tell us what you think" and I get sent to a Forum.
So here is what I think: You've gotten too big and probably conduct studies designed to show that you are good at customer service. I will do my best to walk away from you the first opportunity I get.
