02-10-2013 08:14 AM
I had service installed on October 18th and was told within 30-90 days we would receive our 300.00 Visa Gift card. We have yet to receive that... I have called numerous times and have been told we are eligible for it, and it is being processed. So why is it taking so long. If I didnt pay my bill for this amount of time youd shut off my services. Since I saved my online conversation with the tech... I am going to take it to JAG here on post and talk to them about what we can do... I think if you are going to screw the military out of their rebates, then maybe just maybe we can get comcast banned from all military bases
02-10-2013 09:47 AM
You do have to have service for 90 days, and during that timeframe, cannot have any late payments. Since you were already told it is being processed...
I would recommend that you send an email to the WE CAN HELP TEAM for assistance.
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