02-10-2013 08:14 AM
I had service installed on October 18th and was told within 30-90 days we would receive our 300.00 Visa Gift card. We have yet to receive that... I have called numerous times and have been told we are eligible for it, and it is being processed. So why is it taking so long. If I didnt pay my bill for this amount of time youd shut off my services. Since I saved my online conversation with the tech... I am going to take it to JAG here on post and talk to them about what we can do... I think if you are going to screw the military out of their rebates, then maybe just maybe we can get comcast banned from all military bases
02-10-2013 09:47 AM
You do have to have service for 90 days, and during that timeframe, cannot have any late payments. Since you were already told it is being processed...
I would recommend that you send an email to the WE CAN HELP TEAM for assistance.
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
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08-10-2013 10:43 PM
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