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danielschugel
Posts: 1
Registered: ‎02-10-2013

Rebate????????????

‎02-10-2013 08:14 AM

I had service installed on October 18th and was told within 30-90 days we would receive our 300.00 Visa Gift card.  We have yet to receive that...  I have called numerous times and have been told we are eligible for it, and it is being processed.  So why is it taking so long.  If I didnt pay my bill for this amount of time youd shut off my services.  Since I saved my online conversation with the tech... I am going to take it to JAG here on post and talk to them about what we can do... I think if you are going to screw the military out of their rebates, then maybe just maybe we can get comcast banned from all military bases

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CCCarole
Posts: 24,333
Registered: ‎05-21-2006

Re: Rebate????????????

‎02-10-2013 09:47 AM

You do have to have service for 90 days, and during that timeframe, cannot have any late payments.  Since you were already told it is being processed...

 

I would recommend that you send an email to the WE CAN HELP TEAM for assistance.

 

Send an email to the We Can Help Team.
 
we_can_help@cable.comcast.com
 
Include:
 
full name
service address
phone number
account number
link to this thread
full details of the problems
 
 
 
 


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