05-09-2012 07:29 PM
Solved! Go to Solution.
05-10-2012 08:35 AM
You might want to drop a note to Comcast corporate customer service (firstname.lastname@example.org) and let them know how you feel.
Connection and trouble shooting tips (How to check signal levels.) . Info you should post to get help.
The opinions expressed here are my own and are not sanctioned by my employer.
05-11-2012 06:53 AM
06-01-2012 05:52 PM - edited 06-10-2012 04:16 PM
06-01-2012 10:29 PM - edited 06-05-2012 09:23 PM
06-05-2012 09:24 PM - edited 06-10-2012 02:16 PM
06-10-2012 02:50 PM - edited 06-12-2012 05:27 PM
06-10-2012 03:11 PM - edited 06-10-2012 05:53 PM
01-08-2013 07:46 PM
I called 2 weeks ago and ordered a new router to be sent as mine went bad. I called again tonight to find out why I have not received it. The rep I talked to on the 26th never ordered it to be sent. I wanted to know why a customer service rep didnt do the job they are getting paid for. Now I had to re-order it AGAIN. If I wanted it sent fast I would have to pay 30 dollars. WHY SHOULD IT COST ME TO PAY FOR A REP WHO DID NOT DO THEIR JOB. Now I am suppose to wait 2 weeks again for your screw up.This is bad service no matter how you look at it. Verizon does a better job then this. I want someone to tell me how you guys let stuff like this go on
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