Customer Service

[igabby]

Xfinity leaves much to be desired!  It is slow and unreliable.  Many improvements are necessary!!!

[igabby]

XFINITY IS BECOMMING MORE AND MORE UNACCEPTABLE.  IT IS UNRESPONSIVE TO REQUESTED INFORMATION, IT IS UNACCEPTABLY SLOW AND TAKES MORE TIME THAN IT IS WORTH TO FUNCTION ON IT!!!  DO SOMETHING ABOUT IT OR LOSE MANY CUSTOMERS!!

[igabby]

I yet to have my comment answered!  Xfinity leaves much to be desired!!  You don't seem to be very interested in customer concerns!!

[igabby]

HEADS UP, COMCAST.  YOU ARE GOING TO LOSE MANY MORE CUSTOMERS IF YOU CONTINUE

TO IGNORE ALL COMMENTS SENT TO YOU!

[JayInAlg]

This is a customer to customer forum, there is no one from Comcast here to view or respond to your posts.

[barbie123]

If you would post the details of your issues, someone will help you get it fixed.

[rog286713]

what do you mean xfinity is slow and unresponsive, xfinity is not a thing  its  a name for the updated services that comcast is offering.

[CCCarole]

The Help Forums are monitored primarily by fellow Users like yourself.  We do not have any account access and cannot help you.

Customer Service Reps and Billing Reps do NOT read posts made in the Help Forums at all.

IF a Comcast employee posts in the Forums, their Username is always in RED text.

[ComcastSharath]

igabby -

We are here to help and we would like to know your feedback on our products.

Please do let us know if you are seeing any specific problems w.r.t Xfinity Connect and we can help address them and resolve them.

Feel free to PM us any feedback and we will pass it along to our product managers.. Your feedback is much appreciated!

Thank you in advance!