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xing82
Posts: 1
Registered: ‎05-26-2011

installation charges

when i called about setting up the cable service, i was told since i only have one TV, the installation charge will be only 30. however when my first bill come, I was charged $50 instead~~ The lady in costumer service is rude and not willing to help. I am really upset about the service, that is cheating!!!

Email Expert
CCCarole
Posts: 28,879
Registered: ‎05-21-2006

Re: installation charges


xing82 wrote:

when i called about setting up the cable service, i was told since i only have one TV, the installation charge will be only 30. however when my first bill come, I was charged $50 instead~~ The lady in costumer service is rude and not willing to help. I am really upset about the service, that is cheating!!!



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Administrator
ComcastLarry
Posts: 2,056
Registered: ‎05-04-2011

Re: installation charges

I would like to apologize for the bad customer experience. If you could please provide me your acct and phone number in a Private message, I will look into this issue for you.

 

 

Thank You


-ComcastLarry-