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Posted by
New Visitor
Member Since: ‎05-26-2011
Posts: 1

installation charges

when i called about setting up the cable service, i was told since i only have one TV, the installation charge will be only 30. however when my first bill come, I was charged $50 instead~~ The lady in costumer service is rude and not willing to help. I am really upset about the service, that is cheating!!!

Posted by
Email Expert
Member Since: ‎05-21-2006
Posts: 29,124

Re: installation charges


xing82 wrote:

when i called about setting up the cable service, i was told since i only have one TV, the installation charge will be only 30. however when my first bill come, I was charged $50 instead~~ The lady in costumer service is rude and not willing to help. I am really upset about the service, that is cheating!!!



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Posted by
Administrator
Member Since: ‎05-04-2011
Posts: 2,075

Re: installation charges

I would like to apologize for the bad customer experience. If you could please provide me your acct and phone number in a Private message, I will look into this issue for you.

 

 

Thank You

-ComcastLarry-