Customer Service

[tigarr]

Im trying to call to get a billing issue resolved. I did the call back service which i never got called back. I have now called again & been on hold for 30 mins so far.

[i-am-nerdburg]

To get help, you can drop a note to Comcast corporate customer service (we_can_help@cable.comcast.com).

For the quickest response, please include:
Your full name;
Service address;
Phone number & an alternate number if possible;
Account number;
A link to your post.

Or you can ask for help in the Broadband Reports Comcast Direct Forum or via Twitter.

[derrellt]

How about waiting for a tech and then after leaves the problems are still the same.....

[CCCarole]

Call 1-800 comcast and have them send the Tech back out... Tell the Comcat Rep that the issue is not resolved.

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