07-10-2012 02:23 PM
Your post in the Customer Service forum has been moved to a secure location because it contains personal information.
Protect your identity. Do not post personal information on a public forum. That includes your email address, phone number, account number, postal address, and similar identifying information for you or someone else. Dishonest people and their programs may try to use that information. Don't give them the opportunity.
The contents of your post is included below. You may try posting again with the personal information removed. You may want to open another browser window into the forum to compose your revised post.
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
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