Reply
Contributor
Posts: 13
Registered: ‎09-17-2006

Ask Comcast

I've only had Comcast for about a week now. So I'll keep trying, but has anyone ever gotten "Ask Comcast" to work? It hasn't worked for me yet.
Most Valued Poster
Bob20737
Posts: 2,008
Registered: ‎08-25-2004

Re: Ask Comcast

[ Edited ]
Seems to work for me. At least it opens, I try not to ask Comcast too much. I rely more on these Forums for Help. The people here are actual users who have experience with Comcast.

Message Edited by Bob20737 on 09-17-2006 05:37 PM

Hail To The Redskins, Fight For Old DC
Email Expert
Posts: 18,241
Registered: ‎04-27-2004

Re: Ask Comcast

[ Edited ]
Bob, are you sure you're talking about the same thing? "Ask Comcast" isn't live chat, it looks like it's basically a search engine for the FAQs.

I just tried it and it worked fine. I typed a couple of the sample questions that it listed and got reasonable answers.

Since this doesn't have anything to do with email, I've moved this thread from E-mail to Comcast.net Site.

Message Edited by Barmar on 09-17-2006 06:06 PM

Most Valued Poster
Bob20737
Posts: 2,008
Registered: ‎08-25-2004

Re: Ask Comcast

The one I'm speaking of is the first item on the Help Page.
Hail To The Redskins, Fight For Old DC
Email Expert
Posts: 18,241
Registered: ‎04-27-2004

Re: Ask Comcast

Me too. I was going by your comment that you don't like to ask Comcast anything -- that seemed to imply that you didn't want to ask a Comcast employee. But Ask Comcast doesn't send to a person.
Most Valued Poster
Bob20737
Posts: 2,008
Registered: ‎08-25-2004

Re: Ask Comcast

That could be even worse.
Hail To The Redskins, Fight For Old DC