08-10-2010 10:32 PM - edited 08-10-2010 10:35 PM
On the top of the homepage, there was a Google bar for internet searches and now it has disappeared. There is just 2-3 inches of white space. Any ideals what happened? I use IE 8 & Windows 7 ultimate.
08-11-2010 12:14 AM - edited 08-11-2010 12:16 AM
Thanks for the suggestion, however under tools there is no 'tool bar" Instead, it is under "View", but unfortunately there is no google listed.. mick 7
I checked with three other Comcast subscribers, and they are missing it also. There is something wrong on your end...............
08-11-2010 01:04 AM
Just to be sure we're talking about the same thing, you're talking about this section of the home page?
This isn't a toolbar, it's just part of the home page.
Try clearing your cache. Do you have any ad blockers? Maybe they think this is an ad.
08-11-2010 01:13 AM
Yes, I agree it's part of the homepage. I have cleared everything prior to posting my question. I called three friends who have Comcast, and they have the same issue's. I see one other subscriber also has posted that their search box has disappeared. Hopefully Comcast will solve their problem soon.
Thanks for the help
08-11-2010 01:56 AM
Problem solved, as the search bar returned. I checked with the 3 other subscribers that also had issues and their web page "Comcast Search" also returned.
Thanks to all who offered assistance..
08-11-2010 02:07 AM
Not here it is still not visible. I can click on the white area and type a search and click at the left of what I have typed and it will go to Comcast Google search. However, the Comcast Google search bar is not visible. Hope this makes sense.
08-11-2010 07:59 PM
I switched to My Comcast page, and sure enough I had three of them hidden behind the front page that I could read. This is not our problem, but is Comcast's issue.
Hopefully one of their "Tech" personnel is following these posts...... So far on the regular Comcast homepage I still have my search box...................
08-11-2010 10:45 PM
FYI: Another thread was started regarding this issue on the MyComcast homepage. I have a screenshot of what I am seeing in that thread. I reported that one already. LINK to thread
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08-12-2010 02:03 PM
Thanks. I thought it was my computer or something I did. I too have the regular search bar on the comcast homepage. My customized homepage is the one with the issue
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