02-22-2011 04:26 PM
I've been seeing the notice the last week that I will no longer be able to access the my.comcast.net page from the comcast.net site and have to update my homepage link to point directly to http://my.comcast.net. I've done so, but the link takes me to the old http://www.comcast.net/mycomcast/ page with no content. What am I doing wrong? Any assistance would be appreciated!
02-22-2011 10:35 PM
I regularly viewed myComcast customized home page. Has comcast permanently removed this feature? I also tried comcast chat ... they are clueless. Additionally, I have not been able to find any information on how I can continue to access this feature. The message from comcast said that the my comcast url could be added to bookmarks and accessed, however as others have found, this doesn't work.
02-23-2011 08:40 PM
In speaking with several colleagues, I've learned that there was a brief outage of the mycomcast site. This outage was cleared yesterday afternoon.
02-26-2011 07:29 AM
The outage is here again. Is there anyway I can reach mycomcast site. I likd it like it was. Below is a quote of my first messae regarding this. Now I get the "create the page" message. It iwll not allow me to sign in. This is getting very old.
Since starting with Comcast, I have had my home page as http://www.comcast.net/mycomcast/ The notice they posted said after the change you could reach this with a bookmark. I have it bookmarked three different ways and cannot get my page to load. All I get is the adverts and "loading" which it doesn't do. I designed the page with what as important to me and would like to be able to get it back. Do you have any suggestions?/
©2011 Comcast | Investor Relations | Press Room | Corporate Blog | Privacy Statement | Visitor Agreement | Comcast.com Feedback | Site Map