07-19-2012 09:06 PM
Have you tried a different browser?
Have you cleared your browser cookies,cache and history files?
Have you tried to go to m.comcast.net/m and see if that will work?
What email client are you using if any?
Are you using the xfinity lite or full?
What os are you using?
Has it been working before and if so did you add anything new?
What have you tried to fix the problem?
Have you search in the forum to see if other customers have the same problem and see what they done to fix the problem?
07-20-2012 10:46 AM
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
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