E-Mail and Xfinity Connect Help

[w_k]

I can't log into my email. The home page shows that I am logged in and I have messages but when I click "Mail", I get the following message:

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[w_k]

I can't log into my email. The home page shows that I am logged in but when I click on "Mail", I get this message:

Access requires Comcast High-Speed Internet

Need it? Subscribe now »
Have it? Use your Comcast ID & password to Sign in now »

Forgot your Comcast.net sign-in info? Get it now »
Learn more about mySIGN-IN by Comcast

[BruceW]

This is usually caused by a coding error on your account. Please call 1-800-Comcast, tell them about the error message, and ask them to correct the problem.

[caravayo]

try turning off Active X