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Posts: 1
Registered: ‎12-30-2008

Can't send email which is using windows mail

‎08-11-2011 08:00 AM

Here is the error message

 

The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'mikeevenson@comcast.net'. Subject 'email problems and research paper', Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Server Response: '550 5.1.0 Authentication required', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

 

Mike Evenson

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Email Expert
JR071702
Posts: 6,888
Registered: ‎03-10-2004

Re: Can't send email which is using windows mail

‎08-11-2011 08:11 AM

Please refer to the e-mail client settings detailed in this post and adjust your settings as necessary. Please make sure that you follow all of the steps for your particular e-mail client.

JR

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Baric
Posts: 24,231
Registered: ‎07-28-2003

Re: Can't send email which is using windows mail

‎08-11-2011 10:48 AM

Pay particular attention to selecting the option "My outgoing server (SMTP) requires authentication". I would also recommend you change your SMTP port to 587 and turn on SSL.
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