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New Visitor
skeeterlee2012
Posts: 2
Registered: ‎02-14-2013

Can't send emails but can receive on Mac

Cannot send out emails on Mac but can receive. Using smtp.comcast.net  Have tried port 587 and 465 with SSL on. I get a message that senders address is rejected by server smtp.comcast.net   

I can send and receive on Iphone with settings port 587 with SSL on, but not on main computer. Worked fine until setting up I Phone. I use secureserver to receive.

Email Expert
CCCarole
Posts: 28,883
Registered: ‎05-21-2006

Re: Can't send emails but can receive on Mac

Have you read the the information in this clickable link?

 

http://customer.comcast.com/help-and-support/internet/setting-up-email-for-a-mac



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




New Visitor
skeeterlee2012
Posts: 2
Registered: ‎02-14-2013

Re: Can't send emails but can receive on Mac

When started over with a new account and tried to send email asked for password but kept saying password was incorrect and would not accept.

Official Employee
Posts: 355
Registered: ‎05-12-2009

Re: Can't send emails but can receive on Mac

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When started over with a new account and tried to send email asked for password but kept saying password was incorrect and would not accept.

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Are you able to sign into Xfinity Connect (web version) with the same username and the password?

 


Thank you,
Sharath
Comcast Silicon Valley