E-Mail and Xfinity Connect Help

[bustersapom]

I cannot receive e-mail to one of my other comcast e-mail accounts (karenvierra@comcast.net).  I've checked connections, settings, etc.  The settings for this account is exactly the same as my other account, and I can receive messages there.  Can someone help me with this?

[Latoque]

Are you using an email client program like Windows Live Mail or Thunderbird, or just Xfinity/Comcast webmail?

[bustersapom]

I'm using Xfinity mail, and my comcast accounts are also being sent over to Outlook (leaving a copy on the comcast server).

[bustersapom · Accepted solution]

Hello Again,

I may have found the problem.  For some reason it was blocked!  I've unblocked it.

[sbarnett99]

I have same problem.  How do you unblock e-mail?

[5371usmc]

I had my email going  to scott1816@comcast.net now it is or should go to scott804@comcast.net butI don't recieve them? Why?

[Latoque]

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bustersapom wrote:

Hello Again,

I may have found the problem.  For some reason it was blocked!  I've unblocked it.

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It was blocked where?  By your Outlook or by Comcast?

[sbarnett99]

Thanks.  It was an Outook problem; i fixed it by exiting program and reloading.

[minute]

My e-mail messages to two separate (German) addresses e nding in .de  no longer being received. How can this be remedied??

[Latoque]

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minute wrote:

My e-mail messages to two separate (German) addresses e nding in .de  no longer being received. How can this be remedied??

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First of all, I assume you are trying to send with your Comcast email address------yes?  If so, then try sending to those addresses with another email account like Hotmail or Yahoo (you should always have at least one alternate email account), and see if it goes through.  If it does, then maybe your recipient's ISP is blocking your Comcast account for some reason.

[william_toole]

Thanks. I will try again

[evelynpierre]

I'm new to this,I really dont know what i'm doing but i need help

[CCCarole]

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evelynpierre wrote:

I'm new to this,I really dont know what i'm doing but i need help

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What sort of help do you need?  You need to provide details of the problem you are having in order for us to try to help you.