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Contributor
Posts: 7
Registered: ‎03-28-2008

Cannot download eMail messages using Thunderbird

HELP   -   All of a sudden, and with no changes on my part in the application, my Thunderbird 12.0.1 eMail client has just quit receiving downloads from Comcast.

 

I'm using Windows 7, plenty of RAM, Thunderbird 12.0.1 and I CAN SEND eMails from this application, just NOT RECEIVE them.;

 

Settings in Thunderbird are Server Settings - POP Mail Server, Port 110, STARTTLS, Normal password

 

Settings in Thunderbird Outgoing Server - SMTP - Comcast - smtp-comcast.n et (Default), Port 465, normal password, SSL/TLS

 

Using my MAC Mini with MS ENtourage 2008, Version 12.2.8.   I CAN RECEIVE my eMails, although it is inconvenient to do so on my MAC.

 

Does anyone have any idea WHY the eMail downloads from Comcast with the Thunderbird eMail client have suddenly choked?

 

I have checked the Comcast HELP & FAQ areas and the Thunderbird HELP & FAQ areas and it seems that my settings are correct.

Silver Problem Solver
reasd
Posts: 6,127
Registered: ‎02-22-2007

Re: Cannot download eMail messages using Thunderbird

Hello,

I am using the latest version of Thunderbird email client with the following settings and am not having any problems.

server name: mail.comcast.net

port 995

username: johndoe (dont add the @comcast.net)

connection security: ssl/tls

authentication method: normal password

Contributor
Posts: 7
Registered: ‎03-28-2008

Re: Cannot download eMail messages using Thunderbird

Thanks reasd!!

 

That fixed the problem immediately - until the next time.  ;-)

 

This doesn't happen often, but this is about the 3rd time in 5 or 6 years.

 

 

JESSE

New Visitor
ElHuevo
Posts: 1
Registered: ‎08-04-2012

Re: Cannot download eMail messages using Thunderbird

Yes, thanks reasd,

 

This fixed my problem as well ((same settings as original poster.))

 

I too have almost no trouble with this except 1 or 2 times per year.

 

Regards ElHuevo