11-19-2013 11:14 PM
Open comcast's email page
make sure you have 'menu bar' (right click on top header of page) clicked on and showing,
choose " Compatibility View" settings
(by opening to comcast's page the settings should show that same page in the
"Add this website" )
or else type in Comcast.net
This worked for me and my friend, hopefully for you
and what I did - is use Chrome since Xfinity uses Google search and Yahoo
works better in Chrome (noticed Yahoo forums did not work till I used Compatibility View with it also.
11-19-2013 11:28 PM
Thanks! I was surprised at having IE-11 installed automatically without requesting my consent, so didn't even think about the new IE being the reason for Comcast email failing to open in it's webpage. Adding Comcast.Net to the compatibility list worked instantly. The original symptom was just a blank page with a blue spinning circle.
12-18-2013 08:58 AM
Wow! Thank you! I thought it was just my computer acting up. I've been using Chrome. I also have a problem with Firefox. It lists my email on the Inbox Preview page, but I cannot open any of them or go to the "View Entire Inbox". When I click "View Entire Inbox" it reloads the Inbox Preview page. Any suggestions?
01-05-2014 04:04 PM
Thank you to whoever started this post. I was not getting assistance when calling in and was asked to make major changes to my laptop. So easy yet so difficult to get an answer. I guess if we ask enough questions we eventually get the correct answer. Thank you again.
©2011 Comcast | Investor Relations | Press Room | Corporate Blog | Privacy Statement | Visitor Agreement | Comcast.com Feedback | Site Map